We, Hridika Agro FPC. are the owners of the
website https://hridikaagrofpc.com(“Website”) This Website showcases our products, e-commerce shop, services, our work, our engagement with farmers, offerings, (“Offerings”).
We respect data privacy rights and are committed to protecting the personal information collected on this Website. This privacy policy (“Privacy Policy”) sets forth how we collect, use and protect the personal information collected on this Website.
PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY CLICKING “I AGREE” OR BY CONTINUING TO USE THE WEBSITE, PROVIDING US PERSONAL INFORMATION, YOU CONSENT TO OUR USE OF YOUR PERSONAL INFORMATION IN ACCORDANCE WITH THE TERMS OF THIS PRIVACY POLICY. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, YOU MAY WITHDRAW YOUR CONSENT OR ALTERNATIVELY CHOOSE NOT TO PROVIDE YOUR PERSONAL INFORMATION ON THE WEBSITE. SUCH AN INTIMATION TO WITHDRAW YOUR CONSENT CAN BE PROVIDED BY EMAIL TO COMMUNICATION DETAILS MENTIONED BELOW.
IF YOU ARE ACCESSING THE WEBSITE ON BEHALF OF A THIRD PARTY, YOU REPRESENT THAT YOU HAVE THE AUTHORITY TO BIND SUCH THIRD-PARTY TO THE TERMS AND CONDITIONS OF THIS PRIVACY POLICY AND, IN SUCH AN EVENT YOUR USE OF THE WEBSITE SHALL REFER TO USE BY SUCH THIRD PARTY. IF YOU DO NOT HAVE SUCH AN AUTHORITY (TO PROVIDE ANY PERSONAL INFORMATION OF A THIRD PARTY) OR DO NOT AGREE TO THE TERMS OF THIS PRIVACY POLICY, THEN YOU SHOULD REFRAIN FROM USING THE WEBSITE.
What data do we collect?
You are required to provide us with personal information such as your first name, last name, e-mail address, phone number, address, location information, company’s name (any other information as applicable). For the sake of brevity, the aforementioned information shall be referred to as “Personal Information”.
We collect Personal Information through our ‘Connect with us’, ‘Farm Visits’, ‘Shop Retail/Franchisee form’ or through other pages when you engage with us.
We also collect personal information to facilitate the sale of products on our e-commerce shop through our Website.
Payment Information- You may elect to pay through our Website, we may collect certain information such as name and email address to process your request. You will be required to provide certain payment information directly to our payment processing partners, including but not limited to your name, credit/debit card information. We do not access, store or collect your credit/debit card information.
Website and Social media accounts– We may also collect, store and use your Personal Information when you (1) access our social networking handles operated by us on Facebook, Twitter, and/or LinkedIn (2) share our blogs through Facebook, Twitter, and/or Linkedin and (3) comment/ provide feedback/testimonials on such social networking handles.
Accuracy of information- Please make sure that any Personal Information you share with us is accurate and up-to-date information. If you are sharing any Personal Information on behalf of a third person, you should ensure that you are authorized to do so.
- Cookies and Tracking Technologies
We may also automatically collect certain information through cookies to improve our Website and Offerings, such as the pattern of your use of the Website, our Offerings, visits, material that you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information, IP address and date and time when you access or use the website. Cookies are small, encrypted files, that the Website transfers to the device through which you access our Website.
We may use tracking technologies, analytical tools and cookies to improve our Website and your experience.
Google Analytics: The Platform uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses cookies, text files that are stored on your computer and enable analysis of your use of the Platform. The information generated by the cookies about your use of this Platform is usually transferred to a server of Google in the US and stored there. In case of activation of IP anonymization on this Platform your IP address from Google will be truncated within Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases is the full IP address is transmitted to a Google server in the US and shortened there. You can refuse the use of cookies by selecting the appropriate settings on your browser software.
Cookies: We use cookies and similar tracking technologies to track website traffic patterns and hold certain registration information. Tracking technologies also used are beacons, tags and scripts to collect and track information and to improve and analyze our service. If you wish to not have the information these technologies collect to be used for the purpose of serving you targeted ads, the Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to disable cookies altogether etc.
Types of Cookies used: We use the following types of Cookies
- Strictly necessary cookies
- Analytical/performance cookies.
- Targeting cookies.
We use cookies to:
- improve the User experience on the Platform
- understand the usage based on the geographical area
- understand the usage based on the demographics
- understand and get usage patterns of the users
The cookies will collect the following information:
- Clicks and scroll on the Platform;
- Visitor’s operating system, browser information, CPU, GPU; and
- Information of service provider.
What do we do with your data?
We use the Personal Information for the following purposes:
- to inform you about our Offerings and to respond to your requests;
- To complete the registration formalities and to create an account on the e-commerce shop;
- Processing the orders/requests and provision of services, including for delivering orders;
- Completing transactions with effectively and billing for the products/services provided;
- to improve the Offerings;
- Sending promotional e-mails/communications;
- Dealing with requests, enquiries, complaints or disputes and other customer care related activities,
- To use for marketing and decision making
- for internal record keeping; and to comply with our legal or statutory obligations.
Who do we disclose your data to?
We do not sell, rent, share, distribute, lease or otherwise provide your Personal Information to third parties, without your prior consent. Keeping this in mind, we may disclose your Personal Information in the following cases:
- Affiliates:We may provide your Personal Information to our affiliates to enable them to improve the Offerings, provide feedback and respond to their queries.
- Service Providers:We may share your Personal Information with the service providers who work with us in connection with operating the Website and/ or providing the Offerings. All such service providers are subject to stringent confidentiality restrictions consistent with this Privacy Policy.
- Merger or Acquisition:We may transfer your Personal Information if we are acquired by another entity, or if we merge with another company or transfer a part of our business, including the Website, to a third party. Any such third party or resultant entity that receives your Personal Information shall have the right to continue to use your Personal Information in line with the purposes set out herein. In the event of such a sale or transfer, we may notify you.
- Legal and Regulatory Authorities:We may disclose your Personal Information in order to comply with our legal obligations/ court orders/ requests by Govt. authorities.
Our Security Measures
Your Personal Information is stored on third-party cloud servers. Although we provide appropriate firewalls and protections, we cannot warrant the security of Personal Information transmitted as these systems are not hack proof. Data pilferage due to unauthorized hacking, virus attacks, technical issues is possible, and will take necessary measures to mitigate such events. You are required to be careful to avoid “phishing” scams, where someone may send you an e-mail that looks like it is from us asking for your personal information.
Electronic Communication
When you visit https://hridikaagrofpc.com or voluntarily send e-mails to us, you are communicating with us electronically. We will keep record of this information so that we can respond to you periodically. We only collect information from you when you register on our website or fill out a form. Also, when filling out a form on our website, you may be asked to enter your: Name, E-mail address or Phone / Mobile Number. You may, however visit our website anonymously. By communicating with us and submitting your personal information and contact details, you consent to receive communication from us through Email, SMS, Call, WhatsApp or any other communication medium, even if your number has DND activated on it. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communication be in writing.
Limitation of Liability
To the extent permissible under the law, we shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to, damages for loss of profits, goodwill, data, information, or other intangible losses (even if we have been advised of the possibility of such damages), arising out of this Privacy Policy.
Governing Laws and Disputes
This Privacy Policy shall be construed and governed by the laws of India. You agree that the courts in Pune, India shall have exclusive jurisdiction over such disputes.
Contact Us
If you wish to withdraw your consent or have any questions or concerns or grievances regarding this Privacy Policy, you can reach out to our appointed grievance redressal officer via email at info@hridikaagrofpc.com